Senior Site Reliability Engineer (Cloud Infra)

About Us

Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.

Why Join Our Team

Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.

Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.

Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.

Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.

Location Requirement

We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.

About the Role

We are seeking a highly skilled Senior Site Reliability Engineer to join our team. In this role responsibilities will include designing and implementing infrastructure automation, continuous integration and delivery pipelines, and monitoring and scaling the infrastructure that powers our healthcare AI platform. You will work closely with software engineers, research scientists, and other cross-functional teams to develop and maintain reliable and scalable infrastructure that enables rapid iteration and deployment of our products.

What You'll Do

• Design and implement infrastructure automation and deployment pipelines using tools such as Terraform

• Implement and maintain monitoring and logging systems to ensure the reliability and performance of our healthcare AI platform

• Work closely with software engineers to design and deploy scalable, fault-tolerant, and secure production systems on cloud platforms such as AWS, GCP, or Azure

• Develop and maintain security and compliance policies and procedures for our healthcare AI platform

• Collaborate with cross-functional teams to troubleshoot and resolve complex issues related to infrastructure, deployment, and operations

• Implement and maintain disaster recovery and business continuity plans

• Develop and maintain documentation related to infrastructure, deployment, and operations

• Mentor and provide technical guidance to junior engineers

What You Bring

Must-Have:

• Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field

• At least 5 years of professional experience as SRE

• Strong skills in building cloud infra orchestration systems (Operators) using python, Go

• Expertise in infrastructure automation and deployment tools such as Terraform, or GitLab CI/CD

• Experience with cloud platforms such as AWS, GCP, or Azure

• Strong knowledge of containerization technologies such as Docker and Kubernetes

• Experience with monitoring and logging tools such as ELK, Grafana, or Datadog

• Familiarity with security and complianc