Role Details

Location

Bengaluru, India

Salary (est. USD)

~$140K - $220K (est. USD)

Estimated based on role seniority, company stage (Series I), and industry benchmarks. Actual compensation may vary.

How is this calculated?

Seniority band Senior / Lead

Base range $140K – $220K

Based on Web3 & AI industry compensation data. Seniority is inferred from role title keywords. Company stage affects ranges: early-stage (−15%), late-stage/public (+10%).

Department

Support

Type

Full-time

Vertical

AI

Posted

5 days ago

Hiring Manager

Best Guess

Job Description

Req: CSQ127R173
Location: Singapore

As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions.

The Impact You Will Have

Troubleshoot and resolve complex customer issues related to Databricks platform
Provide best practices support for custom-built solutions developed by Databricks customers
Deliver suggestions for improving performance in customer-specific environments
Assist with issues around third-party integrations with Databricks environment
Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
Participate in the creation and maintenance of company documentation and knowledge articles
Be a true proponent of customer advocacy
Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
Participate in weekend and weekday on call rotation

What We Look For

4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired .
Strong experience with SQL-based database is required.
Linux/Unix administration skills.
Hands-on experience with AWS, Azure or GCP.
Experience with "Distributed Big Data Computing" environment.
Technical degree or the equivalent experience.
Proficiency in Mandarin and English is a must as this role serves clients based in the Greater China Region and involves direct customer communications in Mandarin.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.