Sales Backoffice Manager

<h4>About this role:</h4> <p><span data-contrast="auto">Due to increasing business volume and the growing complexity of our products and project offerings, Franka’s Sales Backoffice requires additional support to ensure efficient and reliable sales operations</span></p> <p><span data-contrast="auto">The Sales Operations Manager will support the sales team by coordinating operational processes, improving cross-functional collaboration, and ensuring smooth execution of sales-related activities. The role requires an experienced professional with a solid understanding of processes within a manufacturing company and the ability to navigate complex operational requirements</span></p> <h4><span data-contrast="auto">Key Responsibilities</span><span data-ccp-props="{}"> :</span></h4> <ul> <li><strong><span data-contrast="auto">Sales Operations Support:</span></strong><span data-contrast="auto"> Manage and coordinate sales back-office activities to support the growing business and ensure efficient day-to-day operations</span></li> <li><strong><span data-contrast="auto">Order and Project Coordination:</span></strong><span data-contrast="auto"> Support the processing and coordination of customer orders, product offerings, and project-related activities</span></li> <li><strong><span data-contrast="auto">Cross-functional Collaboration:</span></strong><span data-contrast="auto"> Work closely with Sales, Supply Chain Management (SCM), and other relevant departments to ensure smooth information flow and alignment across business processes</span></li> <li><strong><span data-contrast="auto">Process Management:</span></strong><span data-contrast="auto"> Ensure compliance with established processes, identify operational bottlenecks, and contribute to continuous process improvements</span></li> <li><strong><span data-contrast="auto">Stakeholder Management:</span></strong><span data-contrast="auto"> Act as a reliable interface between internal stakeholders to support timely execution of customer and business requirements</span></li> <li><strong><span data-contrast="auto">Operational Excellence:</span></strong><span data-contrast="auto"> Help maintain high standards of data quality, process reliability, and customer service as business volume and product complexity increase</span></li> </ul> <h4><span data-contrast="auto">Required Qualifications and Experience</span><span data-ccp-props="{}"> :</span></h4> <ul> <li><span data-contrast="auto">Several years of relevant professional experience in Sales Operations, Sales Backoffice, Supply Chain Management, or a comparable operational function</span></li> <li><span data-contrast="auto">Experience working in a manufacturing or production-oriented company, with a good understanding of its operational processes and interdependencies</span></li> <li><span data-contrast="auto">Strong organizational and coordination skills, with the ability to manage multiple tasks and priorities</span></li> <li><span data-contrast="auto">Ability to understand complex products, customer requirements, and project-related workflows</span></li> <li><span data-contrast="auto">Strong communication and stakeholder management skills</span></li> <li><span data-contrast="auto">A structured, proactive, and solution-oriented approach to work</span></li> <li><span data-contrast="auto">High attention to detail and a strong sense of ownership</span></li> </ul> <h4><span data-contrast="auto">Key Competencies:</span></h4> <ul> <li><span data-contrast="auto">Strong process understanding and analytical thinking</span></li> <li><span data-contrast="auto">Effective cross-functional collaboration</span></li> <li><span data-contrast="auto">Adaptability in a growing and evolving business environment</span></li> <li><span data-contrast="auto">Ability to work independently while contributing to team objectives</span></li> <li><span data-contrast="auto">Customer-oriented mindset and commitment