T
Talent@ Beta
Shield AI

Applications Engineer, Learning & Development- Open Level (R5053)

Shield AI · Series F · Website

Job Description

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube

Job Description:

Shield AI is seeking an Autonomy Applications Engineer, Learning & Development to help accelerate customer adoption of Hivemind through world-class technical training and enablement. This is a highly technical, customer-facing role for someone who is equally comfortable mastering complex autonomy software, building cutting-edge training content, and leading in-person training engagements with customer engineers and technical stakeholders. 

In this role, you will become a deep expert in the Hivemind software stack and serve as a trusted resource for customers learning to build autonomy with Hivemind. You will develop and maintain training materials, deliver instructor-led training, and help translate product complexity into clear, effective, mission-relevant learning experiences. 

You will also work closely with internal engineering, product, and go-to-market teams to ensure training content stays aligned with the latest product capabilities and field feedback. This role is ideal for someone who enjoys teaching, building, and solving technical problems at the intersection of software, autonomy, and customer success. 

This role includes approximately 30% travel for customer site visits specifically to facilitate in-person training engagements. 

What you'll do:

  • Become an expert user of the Hivemind software stack and workflows
  • Lead in-person and hands-on customer training engagements for Hivemind software
  • Develop, maintain, and continuously improve high-quality technical training materials, guides, labs, and instructor-led content
  • Train customer engineers and technical teams to effectively use Hivemind software and build autonomy applications
  • Help customers troubleshoot software usage issues and support debugging of in training contexts
  • Collaborate closely with engineering and product teams to incorporate customer feedback into training content and product improvements
  • Develop and maintain technical documentation and learning resources that help scale customer adoption
  • Help define best practices for autonomy training and customer enablement across Shield AI deployments
  • Represent Shield AI as a technical educator and product expert, helping drive the global proliferation of autonomous systems 
  • You should apply if:

  • You enjoy teaching highly technical material and can turn complex software concepts into clear, engaging learning experiences
  • You are energized by customer-facing work and enjoy facilitating in-person training engagements
  • You have strong engineering fundamentals and can build credibility quickly with technical users
  • You are comfortable operating with autonomy and ownership in dynamic customer environments
  • You enjoy working across engineering, product, and customer teams to improve both user outcomes and product adoption
  • You are passionate about or have great interest in autonomy, robotics, or defense technology 
  • About Shield AI

    Defense AI company building the world's best AI pilot for autonomous drones and fighter jets.

    View company profile

    Role Details

    Location
    Washington, DC
    Salary (est. USD)
    ~$80K - $130K (est. USD)

    Estimated based on role seniority, stage (Series F) & industry benchmarks.

    How is this calculated?
    Seniority Mid-level
    Base range $80K – $130K
    Department
    Applications Engineering
    Type
    Full-time
    Vertical
    Robotics

    Career Tools

    You'll be redirected to the company's application page

    Get roles like this daily

    Join our Telegram channels for curated job alerts