Director, Global Transformation

THE WORK:

Ripple Treasury is redefining how businesses move, manage, and settle money across borders — and we’re looking for a Director of Global Transformation to help lead that charge internally. This senior individual-contributor and leadership role is part of our Program Management team. It requires broad collaboration with Product, Engineering, Operations, Finance, and Go-to-Market teams. The role focuses on driving sophisticated, enterprise-wide initiatives from strategy to execution.

You will own end-to-end transformation programs that improve the way Ripple Treasury functions at scale — spanning process development, technology adoption, leading shifts within the organization, and performance measurement. This role requires someone who thrives in ambiguity, builds trust with senior team members quickly, and can translate high-level strategic goals into actionable roadmaps and measurable outcomes.

WHAT YOU’LL DO:

• Lead enterprise-wide transformation initiatives across Ripple Treasury, driving cross-functional alignment from ideation through delivery and post-launch optimization.
• Partner with senior leaders from Product, Engineering, Finance, Operations, and GTM to define program scope, success metrics, and governance structures.
• Own sophisticated program roadmaps: build and maintain project plans, identify dependencies, proactively surface risks, and drive resolution.
• Champion organizational change management — develop communication strategies, training plans, and adoption frameworks that embed lasting change.
• Translate ambiguous strategic priorities into structured, executable work with clear ownership and accountability.
• Establish and maintain program health reporting and executive-level status updates; facilitate steering committees and cross-functional working sessions.
• Identify systemic inefficiencies in how Ripple Treasury operates and develop the argument, roadmap, and delivery plan to address them.
• Collaborate closely with peer Program Managers and serve as a senior thought partner, elevating the practice of coordinating programs across the team.
• Represent the PMO perspective in planning cycles, crafting how transformation initiatives are prioritized and resourced.

WHAT YOU'LL BRING: 

• Proven experience in program management, management consulting, strategy, or a related field, with at least 3–5 years in a Director-level or equivalent senior role.
• Experience owning and delivering large-scale, cross-functional transformation programs at a high-growth tech company or financial services firm.
• Exceptional collaborator leadership skills — you build credibility quickly with executives and peers alike, and can navigate organizational complexity with ease.
• Strong process design and systems-thinking skills; you can map current-state, develop future-state, and build the bridge between them.
• Comfort working across product, engineering, and operations contexts — you don’t need to be a technical expert, but you know how to partner with teams who are.
• Proficient in written and verbal expression, capable of making complex topics accessible for executive audiences.
• Proficiency with modern program management tooling (Asana, Jira, Smartsheet, or equivalent); familiarity with data tools (e.g., Looker, Tableau) is a plus.
• Demonstrated experience applying AI tools to program management or operational workflows — including using large language models (e.g., Claude, ChatGPT) to accelerate research, synthesize information, draft communications, or automate routine tasks.
• Comfort adopting and evaluating emerging AI capabilities; able to identify where AI tooling can meaningfully improve team productivity and program outcomes, and champion adoption across cross-functional collaborators.
• Experience in FinTech, payments, or financial infrastructure is a strong plus.

Nice to Have

• Hands-on experience with Claude (Anthropic) for business workflows — including prompt design, Cowork or API-based automation, or deploying Claude within team tooling.
• Background in management consulting (top-tier firm) or corporate strategy.
• Exposure to global or multi-regional program delivery across time zones and regulatory environments.
• Familiarity with B2B payments, treasury management, or cross-border settlement.
• PMP, PgMP, or equivalent certification.

Why Ripple Treasury

Ripple is the leading provider of crypto solutions for businesses, helping financial institutions move money globally with speed, transparency, and cost-effectiveness. Our Treasury team sits at the center of that mission — managing the capital and operational infrastructure that makes real-time global payments possible. You’ll join a high-performing, passionate team where your work has direct impact on how the global financial system evolves.

This role works alongside a peer Director-level Program Manager and reports to the Head of Program Management within Treasury. You’ll have the scope, sponsorship, and autonomy to drive meaningful transformation.