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Talent@ Beta
Glean

Delivery Excellence Manager (APAC hours)

Glean · Series F · Website
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Role Details

Location
Bangalore
Salary (est. USD)
~$120K - $190K (est. USD)

Estimated based on role seniority, company stage (Series F), and industry benchmarks. Actual compensation may vary.

How is this calculated?
Seniority band Manager
Base range $120K – $190K

Based on Web3 & AI industry compensation data. Seniority is inferred from role title keywords. Company stage affects ranges: early-stage (−15%), late-stage/public (+10%).

Department
Customer Outcomes
Type
Full-time
Vertical
AI

Job Description

About Glean:
 
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
 
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
 
Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
 
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
 
About the Role:
 
Glean is seeking a Delivery Excellence Manager (DEM) to lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. DEMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements.
 
You will:
  • Help our customers achieve real business outcomes through the use of AI
  • Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors 
  • Own the end-to-end delivery from kickoff to  go-live thru renewal, ensuring clarity on expectations for all stakeholders  timeline, andServices budget.

About Glean

AI-powered enterprise search and work assistant.

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