SOC Operator

ABOUT THE ROLE:

xAI is seeking an engaging and detail oriented security professional to support the ongoing growth of the organization’s security program.

Reporting to the SOC Manager, We are looking for a SOC Operator to join our Corporate Security Operations Center team. In this role, you will monitor security systems, identify and respond to incidents, and provide real-time support to employees and partners around the world. You will be responsible for maintaining situational awareness, coordinating emergency communications, and ensuring accurate documentation and escalation across all security events.

RESPONSIBILITIES:

• Monitor and manage access control, video surveillance, alarms, and other security technologies.
• Communicate with internal partners using Slack, Jira, and other collaboration tools.
• Identify, assess, and respond to security alerts and incidents; escalate appropriately.
• Support emergency notifications and mass communication systems during critical situations.
• Provide global travel monitoring and situational awareness to help keep employees safe.
• Maintain detailed logs, reports, and documentation of all security events and responses.
• Follow established procedures and contribute to continuous improvement of workflows.
• Deliver excellent service and support to employees, visitors, vendors, and partner teams.
• Participate in routine training, drills, and skill development to maintain readiness.

BASIC QUALIFICATIONS:

• 3+ years of experience in GSOC, corporate security, protective operations, or a bachelor’s degree in a relevant field.
• Hands-on experience with access control and VMS platforms (e.g., Genetec).
• Proficiency with Slack, Jira, Google Workspace, and incident documentation workflows.
• Experience with emergency mass notification systems and/or AI-enabled security tools is helpful.
• Strong verbal and written communication skills and the ability to stay composed under pressure.
• A customer-focused mindset, with the ability to learn, adapt, and follow protocols with precision.
• A collaborative, resilient, and team-oriented approach.

PREFERRED SKILLS AND QUALIFICATIONS:

• 5+ years of experience in GSOC, corporate security, or protective operations
• Military, law enforcement, or emergency operations center experience 
  

COMPENSATION AND BENEFITS:

$75,000 - $100,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.