Role Details
Location
Mexico, Mexico City
Salary (est. USD)
~$85K - $136K (est. USD)
Estimated based on role seniority, company stage (Private), and industry benchmarks. Actual compensation may vary.
How is this calculated?
Seniority band
Mid-level
Domain premium
Sales / BD (−15%)
Base range
$85K – $136K
Based on Web3 & AI industry compensation data. Seniority is inferred from role title keywords. Company stage affects ranges: early-stage (−15%), late-stage/public (+10%).
Department
Business Development
Type
Full-time
Vertical
Exchange
Posted
1 week ago
Job Description
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Strong analytical and problem-solving skills with attention to detail and ability to manage multiple priorities.
Excellent communication skills to engage effectively with customers, partners, and internal teams.
Proactive mindset with experience or interest in payments, card operations, or compliance preferred.
Organized and detail-oriented, capable of documenting processes and driving continuous improvements.
Ability to work in a fast-paced environment and meet regulatory deadlines.
Bachelor’s degree or equivalent experience in business, finance, operations, or related fields.
Responsibilities
- Review and analyze cardholder dispute claims, gather evidence, and communicate with users to ensure timely and fair resolutions.
- Collaborate with partners and internal teams to resolve disputes within regulatory deadlines and identify potential fraud.
- Support compliance by monitoring merchant activity, analyzing data, and escalating suspicious patterns to protect the ecosystem.
- Assist in resolving critical card and pay program queries, working closely with cross-functional teams.
- Lead process improvements, document SOPs, and perform operational tasks to enhance Pay & Card service efficiency.
Requirements
About Binance
World's largest crypto exchange by trading volume.
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